- Licensed ATF, Environment Agency permitted
- Free collection across London, seven days a week
4.9 / 5 on Feefo, 2,300+ verified reviews
Explore our FAQs below. If the query you have isn’t there, don’t hesitate to get in touch.
We can collect vehicles from across London and surrounding areas. We just need clear access for our recovery vehicle — home, work, somebody else’s house or a storage compound all work. The only place we cannot collect from is roadside or a service station, as we do not operate roadside recovery.
Yes, all of our collections are free as standard. The price you are quoted is the price you will receive, guaranteed, with no hidden costs.
Yes, we are an Authorised Treatment Facility, meaning we can collect vehicles of any size in any condition, from motorcycles to lorries.
No, we handle the collection process for you. Once you accept your quote, we’ll be in touch to arrange collection at a date and time that’s mutually convenient.
We aim to arrange collection as soon as possible after you accept your quote, often contacting you the same or following day. Depending on availability, collection can be anything from a few hours to a few days, but we always try to collect as soon as possible.
A member of the Scrapping A Car team with years of knowledge and expertise will collect your vehicle — no third-party transporters.
We operate all of our own recovery vehicles, so no third party will turn up. Collection is pre-arranged directly with you, and our driver will have your details to hand. If in doubt, call us.
We ask for your photo ID and a utility bill with proof of address. This is part of the checks we carry out in line with the Scrap Metal Dealers Act 2013, to combat rogue traders.
No, the registered keeper or legal owner does not need to be present. We do require a person present with a signed note from the vehicle owner confirming they’ve been instructed to act on their behalf, along with photo ID and a recent utility bill.
We aim to arrange collection as soon as possible once you accept your quote, sometimes the same day. The exact timing can depend on factors like the vehicle’s condition, whether it has keys, and how accessible the location is.
If you need to change the date we’ve arranged, please get in touch with us as soon as possible.
We always try our best to collect within a set time period. As we often have multiple collections in a day, timing can occasionally shift due to unforeseen circumstances, but we’ll keep you up to date.
We work seven days a week, and always aim to collect at a time that’s mutually convenient. Let us know of any particular requirements and we’ll do our best to accommodate them.
Your car doesn’t need to be at your home address or on a public road, but it should be on stable ground our recovery vehicle can access. If the location is difficult to access, let us know beforehand so we can bring the right equipment.
In rare cases, unforeseen circumstances can cause delays. We’ll always try to contact you beforehand about any significant delay. If you haven’t heard from the driver, contact us and we’ll resolve it as soon as possible.
We don’t expect the car to be waxed and polished, but we’d appreciate it if personal items or rubbish were removed before collection, to keep the process quick and easy for everyone.
Yes, our prices are guaranteed subject to inspection. As long as you’ve accurately described your vehicle, the price you’re quoted is the price you’ll receive.
Your quote is guaranteed for ten days regardless of market fluctuations — much longer than many of our competitors.
We make payment within 24 hours of your vehicle being collected.
No, using Scrapping A Car is completely free, from your quote through to our free collection service. There are no hidden fees or surprises.
As the end buyer and a registered Authorised Treatment Facility, we cut out the middle step. We don’t pay to be part of a comparison website, so our prices are some of the most competitive on the market.
No, our quotes are completely free and 100% no obligation, with no hidden fees or charges.
Your quote is generated from your registration plate, where our system evaluates various factors of the vehicle. Your quote is sent via text message and lasts for ten days.
We ask for your photo ID and a utility bill with proof of address as part of the checks required by the Scrap Metal Dealers Act 2013, but there are no hidden charges or deductions from your quote.
No, all payments are made within 24 hours by bank transfer. The Scrap Metal Dealers Act 2013 made cash payments for scrap vehicles illegal.
All payments are made within 24 hours of collection via BACS bank transfer.
We only need your account number and sort code, used solely to make payment into your account.
You should receive BACS payment within 24 hours. If you haven’t received payment within this timeframe, please get in touch and one of our advisors can help.
No, we cannot make payment prior to collection. Once the vehicle is collected and checked against its description, we make payment within 24 hours.
No, our prices are guaranteed subject to inspection. As long as the vehicle has been accurately described, we pay the full price quoted.
We aim to offer the best price for every customer. As the end buyer, we cut out the middleman such as comparison websites to make you more money. If you find a higher quote elsewhere for the same high-quality service, let us know.
Let us know and we’ll try our best to beat it. Some companies offer a higher initial quote but have hidden charges that lower the final price — we operate with no hidden charges and free collection.
Our service offers free collection and no hidden fees, which is worth factoring into your review of the quote. Our quotes are guaranteed for ten days and are 100% no obligation, so there’s no pressure to proceed.
Our aim is to make the process as easy as possible. Read through our FAQs below, and if your question isn’t answered, call us and we’ll be happy to help.
All sets of vehicle keys, photo ID, a utility bill less than 3 months old, the V5C (log book) if you have it, and any other paperwork you may have for the vehicle.
The V5C, any vehicle history you have such as MOTs, service history or receipts of work, alongside your ID and utility bill.
Both you and the collector need to complete and sign section 9 of the V5C document; it’s then your responsibility to send it to the DVLA. Our collection team can help with any questions.
Section 9 of the V5C, as above. If you’re unable to provide the V5C, the DVLA needs to be informed by the registered keeper that the vehicle has been sold and who to.
You and the collector fill out section 9 of the V5C, then send it to the DVLA. If this isn’t done, you could be fined and liable for future tickets or fines. Once scrapped, you’ll receive a Certificate of Destruction as proof.
You can still scrap the vehicle. You can apply for a replacement via a V62 form, or scrap the vehicle and have a Certificate of Destruction issued, with proof of ID and ownership requested.
Provide any previous car history you have when the vehicle is collected, such as old MOTs, service history or receipts of completed work.
Yes, provide any paperwork you have to our collector. Once section 9 of the V5C is completed, you’re responsible for sending that part to the DVLA.
You won’t receive a receipt from the collector, but you’ll get an email confirmation from Scrapping A Car, plus a Certificate of Destruction once your car has been scrapped.
The Scrap Metal Dealers Act 2013 requires photo ID to legally identify you when scrapping a vehicle — a standard procedure to stop rogue traders.
A waste carriers license, issued by the Environment Agency, applies to anyone who transports, disposes, buys or sells waste on their own or others’ behalf. All of our collectors hold an up-to-date license.
An official DVLA document you receive once your car has been depolluted and recycled in line with government guidelines by an Authorised Treatment Facility, such as Scrapping A Car.
Our quotes are provided subject to inspection. If you’ve accurately described your vehicle, your quote is guaranteed; if the vehicle isn’t as described, the price can be recalculated.
Yes, but it’s a simple process. Once collected, complete section 9 of the V5C and send it to the DVLA. Without it, the registered keeper needs to inform the DVLA in writing.
You can declare SORN online, over the phone, or at the post office. Once declared, the vehicle must be kept off all public highways.
Once collected, inform your insurer that you wish to cancel and that the car has been sold for scrap. If you pay annually, you may be eligible for reimbursement — contact your insurer directly to check.
Once your vehicle has been disposed of, you’ll receive a Certificate of Destruction, which you can pass on to your insurance company.
Inform the DVLA once your vehicle is collected and the V5C is filled out, to check if you’re eligible for a tax reimbursement. Contact them directly for details and eligibility.
Call our happy-to-help team on 020 3808 8692, seven days a week.
